At fbm gaming, we believe that entertainment should always be fun and within your means. This page outlines the tools, guidelines, and support resources available to every Filipino player on our platform.
At fbm gaming, responsible gaming is not just a policy — it is a core part of how we operate our platform for Filipino players every single day. We understand that sports betting and casino-style entertainment can be an exciting pastime, but we also recognise that for some players, gaming can become a source of stress or financial difficulty if left unchecked. That is why we have built a range of practical tools directly into your account so you can always stay in control of your activity, your spending, and your time. Our platform is designed to make it easy for any player in the Philippines to set personal limits, take a break, or reach out for support whenever they need it. We are committed to providing a safe, transparent, and enjoyable environment where every Filipino player can make informed choices about how they play.
We also take our obligations under Philippine gaming regulations seriously, and we work closely with relevant authorities to ensure our responsible gaming practices meet the highest standards. If you ever feel that your gaming habits are affecting your daily life, your relationships, or your finances, we strongly encourage you to use the tools available on this page or to speak with a professional support service. Remember: gaming at fbm gaming should always be a form of entertainment, never a way to earn income or recover losses.
Every fbm gaming account comes with built-in player protection features — available 24/7 for all Filipino players.
Set a daily, weekly, or monthly deposit cap on your account to make sure you never spend more than you planned. Once a limit is set, it takes effect immediately and can only be increased after a mandatory cooling-off period. This gives you a reliable safety net every time you top up your account in Philippine pesos.
Choose how long you want each gaming session to last, and our platform will send you a reminder or automatically log you out when your limit is reached. Keeping sessions short and intentional is one of the most effective ways to maintain a healthy relationship with gaming. You can adjust your session limit at any time from your account settings.
If you feel like you need a short pause from gaming, you can activate a temporary break of 24 hours, 7 days, or 30 days directly from your account. During a break, you will not be able to log in or place any bets, giving you the space to reset and refocus. This feature is available instantly and requires no approval from our support team.
For players who need a longer break, self-exclusion allows you to close your account for a period of 6 months, 1 year, or permanently. During self-exclusion, your account is fully suspended and you will not receive any promotional communications from us. We take self-exclusion requests seriously and process them promptly to protect your wellbeing.
Set a maximum loss threshold for any given day, week, or month so that your account automatically restricts further play once that amount is reached. Loss limits are one of the most powerful tools for keeping your gaming budget under control and preventing impulsive decisions during a losing streak. You can review and update your loss limits at any time in your account dashboard.
Our support team is available around the clock to assist Filipino players with any responsible gaming concerns, account restrictions, or questions about the tools on this page. You can reach us through your account dashboard at any time, and we will respond promptly and without judgement. Your wellbeing is always our priority.
Knowing the warning signs early makes it easier to take action and get back on track.
You are never alone. These organisations provide free, confidential support for anyone affected by problem gambling in the Philippines.
The National Center for Mental Health (NCMH) in the Philippines operates a 24/7 crisis hotline for individuals experiencing mental health challenges, including those related to problem gambling. Their trained counsellors provide free, confidential support in Filipino and English. If you or someone you know is struggling, reaching out to a professional is always the right first step.
Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other in order to solve their common problem and help others recover from a gambling disorder. Meetings are held regularly across the Philippines and are completely free and confidential. Connecting with others who understand your experience can be a powerful step toward recovery.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines, including player protection programmes and exclusion registries. If you wish to be excluded from all PAGCOR-licensed gaming platforms, you can contact PAGCOR directly to register your request. This provides an additional layer of protection beyond the tools available in your fbm gaming account.
Check our FAQ for quick answers, or log in to your account to access your responsible gaming tools and reach our support team directly.